All of our ship...ing, not marked correctly, or products are not returned correctly this could delay the refund process. After the refund has been issued it will take up to five business days for the funds to appear back in the original account.

Yes! Enjoy fast free shipping on qualified orders to the US and internationally over $75. We cover the cost of shipping, so you don't have to. No matter your location, your order will arrive at your doorstep without any additional fees.

Once an order has been confirmed, we are unable to make changes or cancel an order. Please make sure to verify your information is correct before placing your order.

We accept returns at any time within 30 days of receipt for any reason, provided that the returned item(s) are in the same condition as delivered, with the exception of personalized items. Please note, we are unable to process an exchange. 

To help us quickly process your return, please follow our returns instructions:

• Return all original packaging;
• Do not remove any hang tags or sewn tags. Any returned items without sewn tags will not be eligible for a refund;
• Use the original mailing bag/box to return the item(s) and securely seal to keep the item(s) safe;
• Always obtain and keep the tracking information from your post office or chosen carrier for your return in case of any non-delivery.
• Merchandise items (Stickers, pin badges and key-rings) must be unused and returned in their original packaging or will not be eligible for a refund. 

For US purchases, please return to: 

585 s Winchester Blvd, San Jose, CA 95128

For International purchases, please return to:

112, Building B, Tianyi Zhigu, No. 213, Shajing Road, Shajing Street, Bao’an District, Shenzhen City, Guangdong Province, China

Please pay for your return label and send us your receipt; your shipping cost will be reimbursed once we receive your returned item.  

We aim to get your order to you fast! After confirming your order, we ship out the next business day. From there, shipping takes 4-7 business days, depending on your location. We appreciate your patience and will get your order to you as soon as possible!

After the refund has been issued it will take up to five business days for the funds to appear back in the original account depending on your bank or card provider.

We reserve the right to cancel any orders at our discretion. In some cases, we may need to limit purchases due to limited stock availability on popular items. Additionally, our payment gateway may automatically cancel orders flagged as high-risk. If your order is canceled, your payment will be refunded to your original payment method immediately.

Your order will be refunded in 5-10 business days from being delivered to the warehouse. If any order information is missing, not marked correctly, or products are not returned correctly this could delay the refund process. After the refund has been issued it will take up to five business days for the funds to appear back in the original account.